At Lightspeed Aviation, we are proud to be more than just a headset manufacturer for pilots. We are
committed to ensuring that your experience with our products remains as seamless as possible, no
matter where in the world you’re flying. This is why there is an established global network of Lightspeed
Aviation service and repair centers designed to support our international customers and keep your
aviation gear in top condition.
We have strategically designated aviation headset service and repair centers in key international
locations, so you can get the support you need without unnecessary delays, and each is staffed with
skilled technicians trained to understand the intricacies of our headsets. You will receive high-quality,
specialized service no matter where you’re located. It is part of our commitment to providing world-
class service for pilots around the globe.
You can find a Lightspeed Aviation service and repair center around the world in these countries:
• Australia
• Brazil
• Germany
• South Africa
• United Kingdom
Have a question or need a repair? Please reach out to our Customer Support team at 1-800-332-2421 or
email us at [email protected] to experience the reliability and dedication that pilots
worldwide trust.
Hi there
My lightspeed headset ear cushion are losing their coating so the black material is coming off when I wear them.
Can I replace the cushions?
Thank you for reaching out Tali! Soft goods (ear seals, head pad and mic muff) are considered wear-and-tear items and we recommend replacing them every 18-24 months (depending upon use). Soft goods can be purchased from a local dealer or on the Lightspeed Aviation website (Accessories – Lightspeed Aviation). You can also look into our Wingman’s club, which offers 30% off accessories for five years (Lightspeed Wingman Club – Lightspeed Aviation).
looking to see if i can send in a headset for repair S/N 100041163 it will not stay on at this point
thank you john carson
Hey John, please contact our customer support team for questions regarding headset repairs. Our fantastic support team will be more than happy to work with you to answer any questions and help you to repair your headset if possible.